Frequently Asked Questions
Everything you need to know about your Mr. Golf experience.
How long does shipping take for golf clubs and bags?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while custom-built clubs may require an additional 7-10 days for assembly and tuning.
What is your return policy on used equipment?
We offer a 30-day playability guarantee. If you are not satisfied with your purchase, you can return it for store credit, provided the equipment has not been damaged beyond normal wear and tear.
Do you offer custom club fitting services?
Yes, Mr. Golf provides virtual consultations and in-person fitting sessions at select locations to ensure your loft, lie, and shaft flex are perfectly matched to your swing.
Are the products sold on Mr. Golf authentic?
Absolutely. We are an authorized retailer for all brands we carry, including Titleist, TaylorMade, Callaway, and PING. Every product comes with a full manufacturer warranty.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options like Affirm for larger equipment purchases.